Privacy

Last updated: 21 May 2026.

This page explains, in plain language, how Solune handles customer information when you browse, purchase, or contact us.

Information we collect

We may collect information you provide directly, such as your name, email address, shipping address, billing details, order details, and messages sent through our contact form.

How we use it

• To process and deliver orders.
• To provide customer support.
• To send order updates and service messages.
• To improve the website and customer experience.
• To send marketing only where permitted or where you have opted in.

Service providers

We use trusted service providers to run the store, process payments, manage delivery, analyse site performance, and support advertising. These providers only receive information needed for their role.

Cookies and analytics

Our website may use cookies and similar technologies to keep the store working, understand site performance, and measure advertising. You can manage cookie settings through your browser.

Your choices

You can unsubscribe from marketing emails using the unsubscribe link in those emails. You can also contact us if you want to ask about personal information connected to your order or enquiry.